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MANAGERIAL INTERACTION FIRST MODULE LECTURE NOTES
Faculty name: SHINOS P. M
Guidelines of conversation – Types of conversation – Strategies and press of interaction – Technique of communication – Barriers to communication – Strategies for increasing communication effectiveness.
Business communication by M. E. Sehgal and Vandana Khetarpal
Business communication by R. K. Madhukar
Business and administrative connection by Pet. O. Locker and Donna S Kienzler
The word communication arises from the Latina word ‘communis' which means common. It is an important aspect of individual behavior and symbolize man being's ability to convey viewpoints, feelings, information and suggestions to others through words (written or spoken), body language or perhaps signs. The phrase business is short for any economic activity which is undertaken expecting to to make profit and communication undertaken in the process of the activity is usually termed as ‘Business communication'. Through the very invention of virtually any business there exists business communication. It includes oral, written, formal, informal, way up, downward, horizontal, diagonal, back to the inside, outward as well as non mental communication. EXPLANATIONS OF CONVERSATION
According to Koontz and O'Donnel, ‘communication has been understood to be the copy of information from one person coming from another irrespective of whether or not really it elicits confidance'. Relating to George Vardman in the book ‘ effective connection of ideas', " powerful communication is purposive interchange resulting in workable understanding and agreement involving the sender and receiver of any message'. MOTHER NATURE OF COMMUNICATION:
1) It is just a process
2) It is inevitable
3) That means based
4) Communication could be intentional and unintentional
5) Communication is usually systematic
6) A two way targeted traffic
7) Conversation is a sociable process
8) A dynamic process
9) Continuous procedure
10) Communication consists of interaction and transaction
11) It is a spiraling process
12) It is just a contextual
13) It needs appropriate understanding
14) Leads success of the company objective
15) Dispels misunderstanding
16) They have four particular skills.
17) It is almost all pervasive
18) It stocks and shares thoughts and ideas
19) It is the your life blood from the business
PRINCIPLES OF INTERACTION:
Communication is known as a two-way process of giving and becoming information through any number of stations. � Whether one is speaking informally into a colleague, dealing with a conference or meeting, publishing a publication article or perhaps formal report, the following basic principles apply: Know your market.
Know the purpose.
Find out your theme.
Present a rounded photo.
Achieve trustworthiness with your market.
Follow through on what you say.
Communicate slightly at a time.
Present information in several ways.
Produce a practical, beneficial way to get opinions.
Use multiple communication tactics.
Communication can be influenced by environmental factors that have nothing to do together with the content from the message. � Some of these elements are: the size of the room, just how warm it really is, smoke, comfort and ease of the seat, etc outside distractions, what is going on in the location.
the reputation/credibility of the speaker/writer.
the appearance, style or authority of the presenter.
listener's education, knowledge of the subject, etc .
the language, page structure, design of the message.
10% of what they browse
20% of what they notice
30% of what they see
40% of what they notice and see
Advertising New Suggestions
Creating Just isn't Selling
Often the makers of an advancement feel that convincing others from the idea's worth is for some reason superfluous with their activities. � To them, conceiving the idea is enough. � This combines with their interior conviction that their idea will " sell itself. " � Change real estate agents provide a website link between makers of new methods and users. Ideas Want Selling
Someone must recognize when an idea great. � It truly is...